Cloud Telephony

An increase in new customer sales has been announced by Fonality (News - Alert), Inc. Compared to the previous year, the new customer sales have more than doubled during the first part of this year. This is due to the new product enhancements, corporate expansions and increased customer sign-ups. Fonality, Inc. is a top provider of cloud-based business phone solutions and contact center solutions for growing businesses.

Packaged within a flexible business model, Fonality's innovative, customizable solutions are ideal for every size of company. Fonality's core cloud-based IP PBX (News - Alert) solutions comprise of Fonality Connect and Fonality Professional / Enterprise. These were previously known as UNBOUND and PBxtra respectively. Geared for SOHOs, Fonality Connect is an all-inclusive cloud communication solution which is priced competitively. It allows unlimited domestic and international calling between 10 countries.

An on-site software option for the cloud service is provided by Fonality Professional and Enterprise for small-to medium-sized businesses and enterprises. The benefits of typical premise systems, like added privacy, on-site redundancy, network optimization and WAN failover are provided to the customers. All communications are merged into one, easy-to-use dashboard with Fonality's unified communications suite, HUD. Professional and Enterprise are integrated with HUD.

In a release, Dean Mansfield, CEO, Fonality said, "Fonality solves the communication requirements of any size business with our custom-tailored cloud-based IP telephony services. We've listened to the needs of our customers and our product family further distinguishes us from other players in the telephony space. We're excited to build on the 2010 momentum and bring reliable cloud-based phone systems to new customers."

Fonality has recently won the prestigious CeBIT (News - Alert) Excellence in Communication Award in Australia. Due to the company's innovative and successful IP contact center product, Fonality was named the winner of the 2010 IP Contact Center Technology Pioneer Award.

Traditional phone systems are being replaced by cloud-based business communications solutions from Fonality. Automated system monitoring, rock-solid connectivity and complete data privacy over the cloud are provided by the company’s patented technology. Unified messaging, chat, voicemail and email, and integration with products such as Microsoft Outlook, Google (News - Alert), and Salesforce are some of the advanced functionality included in the cloud-based business communications solutions from Fonality.